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Healthcare delivery insights

 

 

Making health care more affordable

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Optimizing your payment integrity program

Learn best practices to help health plans achieve in-year cost savings goals.

White paper

Best practices for reducing provider abrasion

Find out what is driving the recent increase in abrasion and learn what health plans can do to alleviate provider pain points.

E-book

Claim review: How to adopt best practices

Learn how a comprehensive claim review strategy can help you stop repeat errors and increase payment accuracy across the claim lifecycle.

 

 

Better payer/provider relations within health plan markets

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Spend more time with members

See how prospective assessment programs can reduce administrative burden. Physicians spend less time on paperwork, so they can focus on what matters most: member care.

Guide

Engage providers impact member outcomes

Download our infographic to learn how Optum can take the burden off payers to impact provider performance.

Guide

Improve medicaid risk adjustment accuracy

Explore Medicaid best practices for health plans and learn three actions to take and when to take them.

White paper

4 steps to optimizing value-based care

Learn how combining these steps can help power a holistic workflow between payers and care delivery.

 

 

Driving plan growth and diversification at scale

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Article

Viewpoints on the 2025 CMS Final Notice

Download this executive summary to learn how these changes may affect your Medicare Advantage plan.

White paper

2024 Stars preview: A path forward

Perform key actions to manage your Stars performance with a focus on member engagement. Learn how to take control of your Star ratings now.

 

 

Advancing member health and experience

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White paper

Maternal and infant health insights

Optum Advisory uncovers disparities in maternal and infant outcomes — commercial vs. Medicaid — identifying key factors.

 

 

Latest guides

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On-demand webinar

Strategies for centering patients and staff

Learn how to help transform hospital revenue cycle operations with healthcare automation.

E-book

Health equity and women's health

Create meaningful change for the women in your workforce. Learn steps to help close the gap in health equity, improve health and lower costs.

White paper

2024 Stars preview: A path forward

Perform key actions to manage your Stars performance with a focus on member engagement. Learn how to take control of your Star ratings now.

 

 

Latest on-demand webinars

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On-demand webinar

Strategies for centering patients and staff

Learn how to help transform hospital revenue cycle operations with healthcare automation.

E-book

Health equity and women's health

Create meaningful change for the women in your workforce. Learn steps to help close the gap in health equity, improve health and lower costs.

 

 

Latest white papers

View all

On-demand webinar

Strategies for centering patients and staff

Learn how to help transform hospital revenue cycle operations with healthcare automation.

E-book

Health equity and women's health

Create meaningful change for the women in your workforce. Learn steps to help close the gap in health equity, improve health and lower costs.

White paper

Patient engagement leader

Everest Group recognizes Optum in its 2023 Patient Engagement Platforms PEAK Matrix® Assessment.

 

 

Latest videos

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On-demand webinar

Strategies for centering patients and staff

Learn how to help transform hospital revenue cycle operations with healthcare automation.

E-book

Health equity and women's health

Create meaningful change for the women in your workforce. Learn steps to help close the gap in health equity, improve health and lower costs.

 All healthcare delivery insights

Develop your growth strategy

Optum Market Advantage helps you choose your own path forward.

Connected care

See the whole picture for whole-person health.

Proactively renew dual eligibles for Medicaid

Learn how Optum uses AI, state-specific logic and robust workflows to help with proactive dual eligible Medicaid renewals.

Achieving equitable care: The shift to race-neutral equations

Discover how the InterQual team facilitated the timely adoption of new industry guidance for promoting health equity in clinical practice.

Viewpoints on the 2025 CMS Final Notice

Download this executive summary to learn how these changes may affect your Medicare Advantage plan.

Navigating the challenges of outpatient evaluation for patients with acute coronary syndrome

Learn how the InterQual level of care team tackled a content development challenge following updated societal guidelines for acute coronary syndrome.

Transforming CDI and coding with advanced analytics

Banner Health partnered with Optum to pair AI-powered technology with advanced analytics, enabling an expanded focus on quality and risk-adjustment initiatives.

Trends for health plan quality performance

Learn how health plans can stay ahead of the curve and prepare for key trends likely to impact their quality programs in 2025 and beyond.

How CAPs directly impact your Stars performance

Stars performance is in your control. Learn how you can take action now.

SDOH solutions: Improving population health outcomes

See how to use technology to understand and implement effective health interventions.

Transforming care through payer-provider collaboration

Discover the key elements to creating a positive, mutually beneficial relationship.

Establishing trust to improve value-based care outcomes

Gain insights into how supporting providers can help increase engagement and reduce administration burden for better patient care.

Best practices utilization review

Learn best practices of utilization review to help your health system maintain clinical, compliance and revenue integrity.

Driving innovation with new revenue cycle services

One organization decreased uncompensated care, increased loyalty and patient satisfaction, and connected patients with more funding sources.

Achieving health equity: Strategies for payers

Learn more about a comprehensive solution for health payers to address health disparities and achieve health equity.

Filling revenue cycle resource shortfalls

Learn how to identify and overcome common revenue cycle challenges despite current labor market issues.

Addressing the Root Causes of Mental Health Disparities

Discover steps and strategies to reduce disparities among vulnerable populations and remove barriers for more equitable mental health care.

Revolutionizing cardiology

Discover how Boulder Community Health and Optum Advisory worked together to achieve smart growth and sustainable change.

Is poor market visibility compromising your growth?

Optum offers an infographic to help hospitals better understand true growth potential and the potential impact of physician outreach.

Five step InterQual evidence-based development process

The InterQual Criteria is developed through a rigorous, five-step process by our clinical development team.

Improving underwriting results with automation

Machine learning coupled with software features and cost-tuning delivered significantly improved predictive value and underwriting results.

Help your bottom line through UM optimization

An efficient utilization management (UM) program is a must to deliver high-quality patient care while managing costs.

What is subrogation?

Identify, investigate and recover medical and disability payments related to accidents.

Choosing an accounts receivable partner

Selecting a strategic accounts receivable partner requires careful evaluation.

2024 Stars preview: A path forward

Perform key actions to manage your Stars performance with a focus on member engagement. Learn how to take control of your Star ratings now.

5 provider strategies to improve margins

Discover how healthcare organizations are prioritizing a path to improved financial sustainability and margins.

Validating short-stay hospital bills

Prevent inpatient billing errors for outpatient encounters.

Path to techquity

New research explores how to use technology to advance health equity.

Enhancing fraud investigations with AI

Learn how AI is changing the fraud case review process.

The impact of CAPs on Stars ratings

Learn more about the impact and implications of a Corrective Action Plan and how Stars and these corrective actions are interconnected.

How Optum supports value-based goals with powerful products

See how Optum’s products help hospitals succeed with value-based contracts, earning appropriate incentives and avoiding penalties.

Promises and pitfalls: AI and clinical decision-making

Learn more about why evidence-based criteria and clinician insight are needed for informed and trustworthy decisions while leveraging AI.

Symmetry EBM Connect

Increasing compliance with evidence-based standards to enhance care.

Opening digital doors for all consumers

Digital gateways are the new social determinant of health. Read this strategy guide on expanding access and health equity.

Best practices for identifying overpayments

Learn how a multi-tiered approach to data mining helps maximize savings and achieve payment accuracy earlier in the claim lifecycle.

NEJM Catalyst Q&A: Value-based care

Dr. Wyatt Decker discusses the path forward for value-based care, including implementation challenges, benefits and keys to success.

Aligning with CMS: Medicare Content Navigator and InterQual Transparency

Discover how to meet the latest regulatory requirements for Medicare Advantage plans.

Trends and perspectives for health plans

Together, we are driving toward the same things for our healthcare system — better quality, lower cost and higher consumer and provider satisfaction.

Achieve claim pricing accuracy and efficiency

Learn how to create a framework that drives payment accuracy on the first pass.

Innovation help healthcare workforce crisis

Harvard Business Review Analytic Services and Optum leaders examine human-focused innovations for the health care workforce.

Symmetry Oncology Analytics

Learn about powerful tools to measure the cost and quality of cancer care.

Building a connected care model

People feel the disconnect of a siloed healthcare system. Get insights on how to build more holistic care through connected care models.

Claim review: How to adopt best practices

Learn how a comprehensive claim review strategy can help you stop repeat errors and increase payment accuracy across the claim lifecycle.

We follow the science and defend against bias

See how Optum follows the science where it leads, validating the research we find to uphold the clinical integrity of InterQual content.

Staying current in your core admin platform

Get current, stay current and leverage the newest platform capabilities with ongoing release management.

Financial case connected care

Get thought starters for assessing how a connected care model can strengthen your financial position.

Forging a new frontier in mental and behavioral health

Overcome today's barriers with leadership, collaboration and investment strategies that proactively address mental and behavioral health.

Best practices for reducing provider abrasion

Find out what is driving the recent increase in abrasion and learn what health plans can do to alleviate provider pain points.

Optimizing your payment integrity program

Learn best practices to help health plans achieve in-year cost savings goals.

Connected communities

A panel discussion examines how to use data-driven, virtual and automated technologies to advance and refine population health strategies.

Developing a best-in-class middle revenue cycle for hospitals

Explore the six focus areas for improving performance to create a best-in-class middle revenue cycle for your hospital.

Strategies to reduce administrative costs

Strategies to fix payer-provider collaboration, streamline patient financial experience and apply AI technologies for better cost savings.

Managing risk in value-based care delivery

Watch as Erik Johnson explores models for risk in delivering value-based care (VBC).

Community Connector helps member assessment

Optum helps health plans address member needs through screening and community-based organization (CBO) referral services.

Patient engagement leader

Everest Group recognizes Optum in its 2023 Patient Engagement Platforms PEAK Matrix® Assessment.

StepWise Application Migration to the Cloud

Learn from health plan leaders on how to accelerate and optimize your cloud-adoption journey.

Challenges when financing your EHR

Key themes and insights that can guide your organization toward a successful electronic health record (EHR) transformation.

Stay current on core claims systems releases

Stay current on core claims systems releases See how upgrade as a service from Optum helps health plans stay up-to-date on admin and core claims platform releases.

Automation and workforce strategies in healthcare

Get 6 key takeaways from a C-suite panel discussion.

Social Care Assistance helps member assessment

Optum helps health plans address member needs through screening and community-based organization (CBO) referral services.

Risk adjustment Star ratings success

Discover 5 strategies that will help your health plan be prepared to factor risk adjustment data into Star Ratings.

4 steps to optimizing value-based care

Learn how combining these steps can help power a holistic workflow between payers and care delivery.

Developing evidence-based tools for accessible and quality care

Explore how evidence-based tools like The ASAM Criteria® Navigator and InterQual® Substance Use Disorders Criteria are helping payers and providers efficiently and effectively navigate the complex substance use disorder landscape today.

Health plans system modernization

Learn how technology and infrastructure investments enable growth and help with evolving regulatory requirements and increasing competition.

Digital integration and the path to interoperability

Creating a connected system to improve risk and quality outcomes.

The future of quality reporting

Learn how AI, interoperability and ECDS are transforming healthcare quality reporting and the solutions that can help you stay ahead.

Improve provider engagement mobile query

Respond to query opportunities in real time and get access to clinical and coding decision-making information with our secure mobile app.

Transform underwriting technology

Automation, technology and scalable staffing drive growth. 

Viewpoints on the 2026 CMS Advance Notice

Go inside the latest changes to the 2026 program.

Integrated risk and quality programs: A strategic approach

Unlock new efficiencies with a digital-first, AI-powered approach to empower value-based care and enhance health plan performance.

See how Optum can help you improve outcomes and lower costs for your members

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